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FAQs

Frequently Asked Questions

Yes, we have a free pickup option for those who live nearby, won’t be home on delivery days or live outside our delivery range.
Pickups are on Mondays and Thursdays between 10 a.m. – 6 p.m. at our kitchen – 6217 St. Clair Ave Cleveland, OH 44103.
If you can’t make your pickup, you can email us at getreal@realfoodcle.com to make arrangements to pickup the following day.
(PLEASE NOTE: If order is not picked up, you will not be eligible for a credit.)

Please check our service area here

Yes, there is a minimum order of $25 for delivery orders.

Meal Plans are previously hand selected by chef Marisa for optimal results and curated especially for you! Some Specialty Packs are rotated seasonally, while others may be in and out of the menu as they’re created. So take the guesswork out of meal prep… let us do the work while you sit back and enjoy! Be sure to watch for announcements and promotions in your email and on social media!

Our meals are a single serving, but you can also enjoy some of our bulk items that have multiple servings.

No we do not customize meals, but our ingredients are listed so that you can pick and choose what works for your needs.

We’ve got you covered! Your food will come zipped up in a tote (with ice packs inside in the summer) to help keep your food fresh. Just leave a cooler (with extra ice packs in the summer) and our delivery drivers will make sure your food stays cool and fresh! In the winter the bag could freeze if left out too long, so be sure to have a back up plan if you cannot bring it in.

You can also contact us at getreal@realfoodcle.com if you’d like to temporarily switch to pickup for that week. We’d love to see you!

Orders need to be placed by Sunday at midnight for Wednesday delivery and Thursday pickup and by Thursday at midnight for Sunday delivery and Monday pickup.